*COVID-19 Omaha Hockey Ticketing Update*
Due to current state and county directives regarding venue capacity and social distancing relative to the COVID-19 pandemic, Omaha Athletics is unable to make any additional seats at Baxter Arena available for new hockey season ticket purchases. We are currently in the process of working through renewals and this will continue in light of this announcement. Omaha Athletics will monitor these directives and when/if they are adjusted to allow for greater capacity, additional season tickets will go on sale to the general public. Omaha Athletics encourages fans to be aware of the guidance from the state and county as well as to look for updates on Omavs.com and UNO social media accounts.
Location: The Baxter Arena Box Office is located at 2425 S. 67thSt. in the Baxter Arena Main Lobby.
Box Office Hours: Due to COVID-19, our Box Office is currently closed to the general public. We will update this website as soon as we are ready to announce the resumption of public box office hours.
Phone Number: 1-(402) 554-2001
The Box Office is open for weekend event days three hours before the scheduled event time.
Visa, Mastercard, American Express, Discover and Cash
Personal checks are not accepted.
Parking is free in the main lots adjacent to the arena box office.
Tickets purchased on-line through Ticketmaster will be distributed via mobile delivery, postal mail or available for pick-up at will call.
Tickets purchased at the Baxter Arena Box Office will be distributed via physical ticket or mobile delivery.
A photo I.D. is required to pick up ticket(s) at Baxter Arena Will Call. Customers are also encouraged to have the credit card used for the purchase on hand. Third party pickup will also require a photo I.D. for the person picking up the tickets.
Accessible seating is available on all levels of Baxter Arena. For each seat purchased by a customer with a disability, companion seating is available at all price points. Please indicate when buying tickets if you require accessible seating. For more information on Baxter Arena accessible services, please visit our ADA/Accessibility page.
For UNO athletic events, children under the age of two do not require a ticket, they can sit on the parent or guardian’s lap. However, for a child to have his/her own seat, a ticket purchase is required.
The children’s policy for a non-athletic event (i.e. concerts and family shows) will be at the discretion of the presenter. To inquire about specific events, please call 402.554.2001 or email email@example.com.
If a Baxter Arena event is canceled (not merely postponed) tickets may be returned to the point of purchase for a refund. If tickets were ordered by phone or online, a refund will be applied to the credit card used to purchase the tickets.
There are NO REFUNDS or EXCHANGES for regularly scheduled or postponed events at Baxter Arena.
Ticketmaster is the only authorized ticket sales agent for Baxter Arena events via Ticketmaster.com or Omavs.com. If you purchase tickets from an unauthorized agent in the secondary market (i.e. scalper, ticket broker, eBay, Craigslist), you assume the risk of purchasing counterfeit or invalid tickets.
In an effort to ensure the safety of our guests, Omaha Athletics and Baxter Arena have instituted a policy for bags and carry-ins. Please note the policy on what is allowed in our venues.
Under the policy:
A bag taken to any ticketed event (including athletic events and concerts) at Baxter Arena must be a transparent plastic, vinyl or PVC tote.
Bags must be no larger than 12 inches tall by 12 inches long by 6 inches wide.
Guests also may bring opaque small or clutch-sized purses/wallets not exceeding 4.5 inches tall by 6.5 inches long after proper security screening.
Link to the Clear Bag Policy: https://omavs.com/sports/2018/8/14/clear-bag-policy-page.aspx